Memory Error

Ben Greiner -

WHY THIS ALERT?

We've found that a memory module is beginning to fail on this Mac and should be replaced.

NEXT STEPS

• For best performance and stability we recommend replacing the faulty memory module.

• Check your warranty status using the link below.

• Setup a repair by contacting your IT team or visiting an Apple Store.

DETAILS

This is an automated Robot Cloud alert pertaining to the device listed below.

Device Name: [Name] 
Device Serial Number: [Serial Number]

Location: [Location Name] 
Company: [Company Name] 
Membership: [Membership Level]

Below is the memory status of this Mac from System Profiler.

Memory:

Memory Slots:

ECC: Enabled

DIMM Riser B/DIMM 1:

Size: 2 GB
Type: DDR2 FB-DIMM
Speed: 667 MHz
Status: OK
Manufacturer: 0x0000
Part Number: 0x000000463732353642363145353830304600
Serial Number: 0x00000000

DIMM Riser B/DIMM 2:

Size: 2 GB
Type: DDR2 FB-DIMM
Speed: 667 MHz
Status: ECC Errors
ECC Correctable Errors: 1
Manufacturer: 0x0000
Part Number: 0x000000463732353642363145353830304600
Serial Number: 0x00000000

DIMM Riser A/DIMM 1:

Size: 2 GB
Type: DDR2 FB-DIMM
Speed: 667 MHz
Status: OK
Manufacturer: 0x0000
Part Number: 0x000000463732353642363145353830304600
Serial Number: 0x00000000

DIMM Riser A/DIMM 2:

Size: 2 GB
Type: DDR2 FB-DIMM
Speed: 667 MHz
Status: OK
Manufacturer: 0x0000
Part Number: 0x000000463732353642363145363830304600
Serial Number: 0x00000000

DIMM Riser B/DIMM 3:

Size: 1 GB
Type: DDR2 FB-DIMM
Speed: 667 MHz
Status: OK
Manufacturer: 0x802C
Part Number: 0x3138484631323837324A4436363742354433
Serial Number: 0xE2040BA1

DIMM Riser B/DIMM 4:

Size: 1 GB
Type: DDR2 FB-DIMM
Speed: 667 MHz
Status: OK
Manufacturer: 0x802C
Part Number: 0x3138484631323837324A4436363742354433
Serial Number: 0xE2040B1C

DIMM Riser A/DIMM 3:

Size: 1 GB
Type: DDR2 FB-DIMM
Speed: 667 MHz
Status: OK
Manufacturer: 0x802C
Part Number: 0x3138484631323837324A4436363744364434
Serial Number: 0xDD10F011

DIMM Riser A/DIMM 4:

Size: 1 GB
Type: DDR2 FB-DIMM
Speed: 667 MHz
Status: OK
Manufacturer: 0x802C
Part Number: 0x3138484631323837324A4436363744364434
Serial Number: 0xDD10F01C

For additional warranty information visit:
https://selfsolve.apple.com/[Serial Number]

Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.