Kernel Panic Detected

Ben Greiner -

WHY THIS AUTOMATED NOTICE?

To aid in troubleshooting, we are using this notice to record your Mac's recent kernel panic.

A kernel panic occurs when your Mac tries to perform an action and is unable to successfully recover when it fails. It's not all that dissimilar from accidentally tripping and falling down instead of stumbling and recovering.

NEXT STEPS

• No response is required. In most cases an occasional kernel panic is not a concern and there is nothing to do.

• However, if you are experiencing frequent kernel panics (more than once every couple weeks), please consult with your IT team.

DETAILS

This is an automated Robot Cloud notice pertaining to the device listed below.

This occurrence has been recorded for historical reference.

Device Name: [Name]
Device Serial Number: [Serial Number]
Total Kernel Panics: 1

For additional information visit http://support.apple.com/kb/ts3742

 

NOTE: The relevant Panic Log will be attached. 

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1 Comments

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    Ben Greiner

    Note that Robot Cloud tracks the history of Kernel Panics for the device, and lists the Total Kernel Panics in the notification.

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