Battery Health

Ben Greiner -

WHY THIS ALERT?

We've detected that your battery performance is not optimal and could benefit from battery calibration.

NEXT STEPS

1. Fully charge the battery.

2. Unplug the charger and let your Mac drain the battery until the Mac shuts down (playing a long Youtube playlist or movie can aid in this part of the process).

3. Once the computer has shut itself down, leave it in this low power state for at least 5 hours.

4. Fully charge the battery and restart your workstation.

If the calibration was successful you will receive an alert that the status has been corrected. If you do not receive an alert then your battery may require an additional calibration or replacement.

DETAILS

This is an automated Robot Cloud alert pertaining to the device listed below.

Device Name: [Name]
Device Serial Number: [Serial Number]
Battery Status: Service
Battery Cycles: [Cycle Count]

Location: [Location Name] 
Company: [Company Name]
Membership: [Membership Level]

For information on how to calibrate your battery, visit:
https://support.apple.com/kb/PH14087?locale=en_US

For additional warranty information visit:
https://checkcoverage.apple.com/

Have more questions? Submit a request

1 Comments

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    Ben Greiner

    This Notification can be automatically updated if the issue is resolved ...

     

    Battery Health  

    WHY THIS ALERT?

    We've detected that the warning has been corrected and the battery is operating normally.

    DETAILS

    This is an automated Robot Cloud alert pertaining to the device listed below.

    Device Name: [Name]
    Device Serial Number: [Serial Number]
    Battery Status: Healthy
    Battery Cycles: [Cycle Count]

    Location: [Location Name] 
    Company: [Company Name]
    Membership: [Robot Cloud Level]

    For information on how to calibrate your battery, visit:
    https://support.apple.com/kb/PH14087?locale=en_US

    For additional warranty information visit:
    https://checkcoverage.apple.com/

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