Microsoft Entourage - Exchange Server Collaboration

Ben Greiner -

Share a calendar, address book, or e-mail folder

  • Click the Mail, Calendar, or Address Book icon and then in the folder list on the left, click the address book, calendar, or mail folder that you want to share.
  • Right-click on the folder or from the Edit menu, click Folder Properties, and then click the Permissions tab.
  • Click Add User, type the name of the user, and then click Find.
  • In the search results, click the user's name, and then click OK.
  • In the Permissions list, click the user's name, and then on the Permission Level pop-up menu, click the access level that you want. To customize the user's permission levels, select or clear the check boxes. You may also change the options for Edit Items and Delete Items.

    Note When you delegate or share an address book, calendar, or mail folder, delegates or users who share those folders could view your private contacts, events, or e-mail messages by using other software applications. To help protect your privacy, put private items in a separate, non-shared address book, calendar, or mail folder.


View a user’s shared calendar

  • Select File, then Open Other User’s Folder.
  • Click the Find User icon, located to the right of the User box.
  • In the Search box, enter the user’s name (or part of the name), and then click Find.
  • Select the user’s name from the list, and then click the Advanced button.
  • In the Server Address box, type the Outlook Web Access direct link to the user’s mailbox. For example, if the user’s name is “jan” the link would be:
  • Be sure the Requires a secure connection (uses SSL) box is checked. Then click OK. The user’s calendar will now show up under your calendar.


Public Folders

Exchange Public Folders is a feature of Microsoft Exchange Server that provides an effective way to collect, organize, and share information with others in an organization. Typically, public folders are used by project teams or user groups to share information on a common area of interest. When you are connected to your Exchange server, folders labeled "Public Folders" appear in the Microsoft Outlook Folder List. Public folders can contain any type of Outlook folder item such as messages, appointments, contacts, tasks, journal entries, notes, forms, files, and postings. Follow the steps below to create Public Folders.


Public Folder Creation

  1. Ensure that the user has the correct permissions to create a public folder through the Rackspace Control panel.
  2. Within Outlook, in the folder pane on the right-hand side of the screen, right-click on the Mailbox folder at the top of the tree.
  3. Select New Folder.
  4. Name the Public Folder appropriately.
  5. Select type of data the folder will contain (i.e. calendar, mail, tasks, items, contacts).
  6. Select Public Folders for location of new folder0
  7. Click Save.


NOTE: Creating Public folder must be created within Outlook. This cannot be done through OWA. Although it is not supported by Rackspace, here is a link to try to setup public folders in Entourage:



Additional Resources




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