Dashboard Warnings Details (Yellow & Red)

Ben Greiner -

 

 

Dashboard Warnings Details (Yellow & Red)

Below is detailed information on how we collect and present warnings in Robot Cloud Dashboard. This is up-to-date as of the time stamp of this article (see above, below title). Our long-term goal is to make all these configurable by your Dashboard administrator. Please contact us if you have any questions or feedback!

  

Check-in

  • DASHBOARD: Last Check-in
  • JAMF PRO: /computers/id/{id} > report_date (XML response from API request). NOTE: This is the last successfully update of the Inventory report (Recon). It's possible for a Mac to continue checking-in, but failing to submit an updated inventory report. We are most interested to know, how up-to-date and accurate is the data in Dashboard?
  • WARNINGS:
    • Yellow is not used.
    • Red if > 28 days ago.

Security

  • DASHBOARD:
    • macOS: FileVault Status
    • iOS: Passcode
  • JAMF PRO: Device > Inventory > Disk Encryption > FileVault 2 Partition Encryption State
  • WARNINGS:
    • macOS: No warnings.
    • iOS: Yellow if iOS passcode not set. Red is not used.

Battery

  • DASHBOARD: Health
  • JAMF PRO:
    • The ratio of these two Extension Attributes calculates the capacity percentage that is used for the health check:
      • DS Battery: Max Capacity
      • DS Battery: Design Capacity
    • This extension attribute is also used to test if the battery has failed:
      • Battery Health Status
    • One more Extension Attribute is referenced for the cycle count:
      • Battery Cycle Count
  • WARNINGS:
    • Yellow if capacity ≤ 75%
    • Red if capacity < 50%
    • Red if battery failed

Storage

  • DASHBOARD: Boot Disk Usage and Percentage Full/Total Capacity
  • JAMF PRO: Device > Inventory > Storage
  • WARNINGS:
    • Yellow if disk ≥ 90% full
    • Red if boot disk > 95% full
    • Red if SMART failure

Memory

  • DASHBOARD: Installed Memory
  • JAMF PRO: Device > Inventory > Extension Attributes > DS Memory: Detail
  • WARNINGS: 
    • Yellow is not used.
    • Red if memory slot failed.

Workload

  • DASHBOARD: Last Backup
  • JAMF PRO: The following Extension Attributes are used and averaged over a period of 7 days:
    • Device > Inventory > Hardware > Memory Pressure
    • Device > Inventory > Extension Attributes >
      • DS Workload: Core Count
      • DS Workload: Load Average
      • DS Workload: VM Paging (only used on older operating systems that don’t support the Memory Pressure value.)
  • WARNINGS:
    • Yellow if running CPU average > 3 * # CPU cores
    • Yellow if running average free memory ≤ 30%
    • Red if running average free memory ≤ 15%
    • Yellow if running average paging ratio ≥ 1.0
    • Red if running average paging ratio ≥ 2.0

Backup

  • DASHBOARD: Last Backup
  • JAMF PRO: Inventory > Extension Attributes >
    • CrashPlan: DS Backup: CrashPlan Log
    • Time Machine: 
      • DS Backup: TM Last Backup Time
      • DS Backup: TM Status
  • WARNINGS:
    • Yellow if > 3 days ago
    • Red if > 7 days ago

 

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